Shipping policy
SHIPPING POLICY
- You can trust that your order will be quickly processed and safely delivered.
- XOXO cannot be held responsible for packages that get lost shipping to freight forwarding and hotel addresses.
- Due to the large volume of orders during special sales events and/or launches, please allow up to 10 business days for processing and updated tracking.
- Shipping costs are non-refundable.
- You will be responsible for paying for your own shipping costs for returning your item.
- If your refund is approved, you will be refunded the subtotal amount of your original order.
- Customs fees may apply for international packages.
- Depending on where you live, the time it may take for your exchanged product to reach you may vary.
- Choosing a selection results in a full page refresh.
